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FAQ – Frequently Asked Questions

Question: How can I get my ebook?

Answer: As soon as we receive payment from you for the ebook, we will send an email on your PayPal email address to inform you how to download the ebook you purchased.

 

Question: What are the basic requirements to view an ebook?

Answer: A computer program is needed to unzip the ebook files. A program like 7zip can be downloaded for free >> here. To open ebooks in PDF format an Adobe Reader is needed and to you can download it free >> here.

 

Question: Even after sending the payment through PayPal I didn’t get any email about the ebook.

Answer: Your ebook will be delivered in few minutes after making the payment through PayPal. Sometimes we experience system downtime due to which ebook delivery takes up to 24 hrs but it happens very rarely. Still after waiting for more than 24 hours you don’t get the ebook, then follow these steps:

  1. Check the email account you used to pay whether it is sent ONLY to PayPal email address used to pay for the ebook. If you want us to send ebook to any other email address, please send us email and we will try our best to send ebook sooner.
  2. Assure whether your PayPal email account is not having any junk or spam filters which may be blocking the incoming mails from unknown senders.
  3. Check your email junk folder to confirm if your email client may have forwarded the email consisting of your ebook to your junk or spam folder without your knowledge.
  4.  Also check the email trash can for the recently deleted emails as it may be possible the email containing your ebook deleted accidently.

If all the steps are followed and still unable to track your ebook , please send us an email and we will email your ebook again soonest on receiving your message. Please assure that email contact information is up-to-date, correct and if your email client does not filter emails from email senders.

 

Question: How can I pay?

Answer: The best option for making payment is PayPal as it is fast, free and safe as well as all major credit cards and echecks are accepted by it. Get more information on PayPal here.

 

Instructions for Downloading:

Click on any download link with your RIGHT mouse button and you will see a menu like the one to the right open up. In Internet Explorer Choose “Save Target As…” and download the file to your desktop (in Netscape you choose “Save Link As..”).

Once you select the “save target as” or “save link as” entry, a download screen will appear asking you where you want to save the file to on your computer.

The download screen will appear like this…

You should save the files to your “Desktop” or another folder you can easily find.

Once you have downloaded the file, go to your desktop or the folder you saved it to and double click on the file to unzip it.